Billing Terms & Conditions

These billing terms and conditions govern the purchase of goods or services from Goxiva through our website at https://goxiva.com/. Before placing an order, please carefully review and understand these terms and conditions. By placing an order, you agree to be bound by these terms and conditions.

Payment Methods

We offer various payment methods, including credit/debit cards. We are pleased to offer PayPal as a secure payment option. The payment method you choose will be charged at the time of placing your order.

Pricing

All prices on our website are listed in US dollars and are subject to change without prior notice. Prices may be adjusted due to factors beyond our control, such as exchange rates and taxes. The final price charged for your order will be the price displayed at the time you place your order.

Order Confirmation

Once you have placed an order, you will receive an email confirmation containing the details of your order. Please review the order confirmation carefully and promptly notify us of any discrepancies.

Order Cancellation

You may cancel your order at any time before it has been shipped. To cancel your order, please contact us at [email protected]. If your order has already been shipped, you may be subject to a restocking fee, and you will be responsible for the shipping costs associated with returning the item.

Returns and Refunds

If you are not satisfied with your purchase, you may return it for a refund within 16 days of the delivery date. To be eligible for a refund, the item must be in its original condition and packaging. The customer is responsible for the shipping costs associated with the return, and the original shipping costs will not be refunded. Refunds will be processed within 8-10 business days after receiving the returned item

Warranty

All items sold by Goxiva are covered by the manufacturer’s warranty. The duration and coverage of the warranty vary by product and manufacturer. Please refer to the product’s warranty information for specific details. If you encounter any issues with a product covered by a warranty, please contact us at [email protected].

Limitation of Liability

Goxiva shall not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising out of or in connection with the use of our products or services. In no event shall Goxiva’s total liability exceed the amount paid for the specific product or service in question.

Changes to Terms and Conditions

Goxiva reserves the right to update or modify these billing terms and conditions at any time without prior notice. By continuing to use our website or purchase our products or services after any modifications, you agree to be bound by the updated or modified terms and conditions.

Governing Law and Jurisdiction

These billing terms and conditions shall be governed by and construed in accordance with the laws of the state of California, United States. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in the state of California.

Contact Information

If you have any questions regarding these billing terms and conditions or any other aspect of our products or services, please contact us at [email protected]. We are here to assist you with any inquiries or concerns you may have.